The patient is also a customer. Doctors visits in the present day are often more stressful, not only because doctors have lost the personal touch of disarming and getting the patient to relax, but also due to the lack of the old diagnostic skills that were once the cornerstone of General practise. Then more often than not there is the long list of tests to oil the working of laboratories and to ensure the use of equipment. Have modern doctors become more Machine dependent ??