Audra Palmo took over as manager of Diamond’s Medical Supply division in early 2020, transitioning out of a 20-year career in long-term care. She was on the job but a few months when the COVID-19 pandemic reached the United States. Suddenly, Audra found herself jumping through procurement hoops to secure crucial personal protective equipment, comforting panicked customers, and facing unprecedented infection control risks. Thankfully, her past long-term care experience was exactly what equipped her to face these new challenges in a new career setting. You’ll hear all about Audra’s story and more on this episode of PodcastRx.