Utibe Bassey, Vice President of Customer Experience at Dominion Energy and creator of the Love as a KPI framework, shares how redefining success starts with how we measure impact. She explains why love, expressed through delivering undeniable value, is a critical metric for organizations and individuals, and how anyone can apply her framework even without a leadership title. Utibe also reflects on moments when success didn’t feel like success, the lessons she’s learned about setting meaningful goals, and practical ways to navigate self-doubt early in your career.

Follow Utibe:

LinkedIn: https://www.linkedin.com/in/utbassey/

Website: https://www.loveasakpi.com/