CX Legacy Podcast

Ep 1.5 - The Value & Power of Raving, Loyal Fans for Your Business!


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What is your biggest asset when marketing your online business?

If you answered anything other than “my past and current customers,” this episode will help you see why these people truly are the best resource for growing your business!

When you tune in, you’ll learn:

  • Why raving, loyal fans are your greatest marketing asset
  • How these people have a direct impact on your profit margin
  • An exercise to help you create these kinds of advocates for your online business
  • Then, if you’re keen to learn more about customer experience and how harnessing it can change your online business, head to our website at https://scarlettandco.ca/.

    To snag our freebie, 5 Customer-Centric Emails Every Business Needs in Their Arsenal to Create Raving, Loyal Fans!, click here. It’s completely free and a great place to start on your CX journey.

    And if you want to dive even deeper by becoming a CX pro yourself, check out our CX Certification Program! Our Spring 2023 program starts on March 6th!

    Episode Transcript: CX Legacy Podcast MS1, EP5 - Audio Transcript

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    CX Legacy PodcastBy Katrina Scarlett