To achieve a successful digital transformation in your organization, it’s essential to consider the users. 

This week on Feds At the Edge, we have gathered leading experts from City of Brownsville, TX, Delaware Department of Technology and Information, California Department of Technology, City of Roseville, CA, and Equinix who share valuable insights into making meaningful changes in their respective organizations. 

• Focus on User Experience: when you prioritize user experience, you make them feel included and they become more willing to transition.  
• Effective Communication: clearly communicating with staff about the project’s vision and each person’s responsibilities, helps staff feel part of the process and understand the tangible benefits of the new implementation. 
• Engagement and Benefits: by focusing on the people engaging with the change, ensuring that users see real benefits and feel involved in the process.