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In Episode 16 of the NP Launchpad Podcast, Christopher, Jason, and Vanessa tackle one of the most challenging aspects of clinical practice: communication and tough conversations. Learn practical strategies for de-escalating tense situations, setting professional boundaries, delivering difficult news with empathy, and protecting both patient relationships and your license. The team explores proven communication frameworks, including SPIKES and Ask-Tell-Ask, while sharing real-world tips for documenting difficult encounters and avoiding common pitfalls. 

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YouTube: https://youtu.be/Vjtbey19Vn0

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