In this episode of JDE Connection, hosts Chandra and Paul engage in a detailed discussion with Ken Piddington, focusing on the multifaceted role of the business analyst (BA). Ken provides an overview of his company, US Silica, and their extensive use of JD Edwards (JDE) software following a major consolidation project. He highlights how integral BAs are to various phases of project lifecycles, from initial requirement gathering and stakeholder engagement to design, testing, and change management. Ken emphasizes the unique opportunities a BA role offers, citing its broad exposure to different aspects of an organization and the potential for career growth in numerous directions, such as project management, quality assurance, and business relationship management.

The conversation delves into how US Silica cultivates and retains BA talent, with Ken explaining the importance of aligning projects with individual interests and competencies to keep employees motivated. He confirms that successful BAs come from both technical and business backgrounds, as long as they possess key attributes like strong communication skills, problem-solving ability, and a willingness to learn. The episode wraps up with Ken discussing the importance of making employees feel that their contributions matter and connecting their day-to-day activities to the company's larger goals. He also outlines the steps his team takes to offer continuous learning opportunities and transparent communication about project impacts and company objectives.

00:00 Diverse product range for industrial and commercial use.

03:58 Diverse operations, JD pivotal in business success.

06:53 Importance of business analysts throughout project lifecycle.

11:44 Coaching University of Houston students in IT.

13:28 Business relationship manager facilitates technology-business partnerships.

18:09 Pairing up employees for informal training sessions.

20:29 Encouraging diverse skills and transparent communication.

23:36 Understanding individual role in company's success.

27:04 Transitioning from development to business analysis role.