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What does true craftsmanship look like in today's world? Joe Baker of b-sharp Ottawa provides a compelling answer with his approach to skate sharpening that has customers traveling across provinces—and even flying in from the West Coast—just to experience his service.

Baker's journey from competitive figure skater to sought-after skate sharpening expert reveals how specialized knowledge, uncompromising standards, and a mechanical engineer's precision combine to create something extraordinary. "It's got to be right and it's got to be always so," he explains, capturing the philosophy that has built his reputation throughout Canada's skating community. When people are willing to drive hours or even board planes for your service, you know you're offering something special.

The conversation delves into fascinating aspects of skate maintenance that most people never consider, including the surprising truth about rubber mats at ice rinks and why your freshly sharpened skates might dull faster than expected. Beyond technical expertise, Baker shares his evolution as a business owner, from operating out of his garage to managing a thriving shop with multiple technicians servicing hundreds of skates daily during peak season. His story of finding work-life balance while maintaining his exacting standards offers valuable insights for entrepreneurs in any field.

Whether you're a hockey parent, figure skater, recreational ice enthusiast, or simply appreciate stories of passion-driven excellence, this episode demonstrates how specialized craftsmanship still thrives in our mass-produced world. Connect with b-sharp Ottawa at bsharpottawa.com or through their social media channels to experience their exceptional service firsthand.