Customer Confidential: Untold Stories of Earned Growth

Ep. 164: Beth Comstock | First, Listen to the Customer Story


Listen Later

Former GE executive Beth Comstock has a long and successful track record of finding stories within a company and using them to create strategies, build entrepreneurial teams and take imaginative risks. The author of the recent book Imagine It Forward: Courage, Creativity, and the Power of Change, Beth spent nearly three decades at GE. As vice chair of business innovation and, before that, chief marketing officer, she led efforts to accelerate new growth, develop digital and clean-energy initiatives, seed new businesses and build brand value. She was also part of GE's pioneering efforts to adopt Net Promoter® and learn how to use it as both a metric and as a vehicle for telling customer stories.

...more
View all episodesView all episodes
Download on the App Store

Customer Confidential: Untold Stories of Earned GrowthBy Rob Markey, Bain & Company partner and customer experience expert

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

44 ratings


More shows like Customer Confidential: Untold Stories of Earned Growth

View all
Dry Powder: The Private Equity Podcast by Hugh MacArthur, Bain & Company

Dry Powder: The Private Equity Podcast

147 Listeners

Beyond the Bio by Bain & Company

Beyond the Bio

70 Listeners

Deciphered: The Fintech Podcast by Bain & Company

Deciphered: The Fintech Podcast

13 Listeners

The Sustainability Academy Podcast by Bain & Company

The Sustainability Academy Podcast

0 Listeners