The Uncommon Advisor

EP 17: How Asking Better Questions Builds a Better Business


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Grab your feedback guide here: https://byersstrategygroup.myflodesk.com/feedbackquestions

Feedback isn't criticism—it's clarity.

In this episode of The Uncommon Advisor, Alicia Byers reframes the way financial advisors think about client feedback. Instead of fearing it, she shows you how to use feedback as a mirror—one that reflects what's working, what's not, and how your clients truly experience your business.

You'll learn how to:

  • Ask for feedback with confidence (and consistency)
  • Turn client responses into actionable data and strategy
  • Build deeper trust, stronger retention, and more referrals
  • Identify patterns that reveal your firm's strengths and opportunities

If you've been avoiding feedback because you're afraid of what you might hear, this episode will help you see it for what it really is—a growth tool that shapes how you lead, serve, and succeed.

Schedule Time with Alicia Here: https://calendly.com/byersstrategygroup/new-meeting

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The Uncommon AdvisorBy Alicia Byers