Our guest this week to share 3 thoughts on this topic is Joey Coleman, who is an award-winning keynote speaker, multiple bestselling author and consultant who helps companies keep their customers and employees. Hilarious, smart and passionate, Joey is on a mission to help companies of all sizes and stages create unforgettable experiences.

 

TOPIC:  How to Retain and Engage Your Employees

GUEST: Joey Coleman

 

THOUGHT #1 - Pay Attention to Every Step of the Employee Journey

THOUGHT #2 - Take Your Time Acclimating Employees

THOUGHT #3 - Don't Forget About the Adopters (the Ones Already There)

 

CONNECT:

Website: JoeyColeman.com

Podcast: Experience This! Show

Book: Never Lose a Customer Again

Book: Never Lose an Employee Again

Instagram: @joeycolemaniii

Linkedin: joeycoleman1

Email: helpmejoey@joeycoleman.com

 

JOEY COLEMAN'S BIO:

Joey Coleman helps companies keep their customers and employees.

As an award-winning speaker, he works with organizations around the world ranging from small startups to major brands such as Volkswagen Australia, Zappos, and Whirlpool. His First 100 Days® methodology fuels the remarkable experiences his clients deliver and dramatically improves their profits.

Joey's two books have received critical acclaim and both were instant Wall Street Journal best sellers. Never Lose a Customer Again, offers strategies and tactics for turning one-time purchasers into lifelong customers and his newest book, Never Lose an Employee Again, details a framework companies around the world can use to reduce turnover and increase employee engagement.

When not speaking to audiences around the globe (he’s spoken on all seven continents), Joey enjoys playing board games, building LEGO sets, and reading bedtime stories with his amazing wife and two young sons. 

 

RESOURCES:

Evergreen Podcast Network - EvergereenPodcasts.com

Thoughts That Rock – ThoughtsThatRock.com

Certified Rock Star - CertifiedRockStar.com

Booky Call - https://www.bookycall.com

Booky Call - Book Review App on Apple - Apps.Apple.com

Booky Call - Book Review App on Google Play - Play.Google.Com 

Service That Rocks: Create Unforgettable Experiences and Turn Customers into Fans (Jim Knight) - ServiceThatRocksBook.com

Leadership That Rocks: Take Your Brand's Culture to Eleven and Amp Up Results (Jim Knight) - LeadershipThatRocksBook.com

Culture That Rocks: How to Revolutionize Your Company’s Culture (Jim Knight) – CultureThatRocks.com

Black Sheep: Unleash the Extraordinary, Awe-Inspiring, Undiscovered You (Brant Menswar) - FindYourBlackSheep.com

Rock ‘n Roll With It: Overcoming the Challenge of Change (Brant Menswar) – RocknRollWithIt.com

Cannonball Kids’ cancer – CannonballKidscancer.org

Big Kettle Drum - BigKettleDrum.com

Spectacle Photography (Show/Website Photos) – SpectaclePhoto.com

Jeffrey Todd “JT” Keel (Show Music) - JT Keel

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