Eric Hultgren talks about the biggest moment in HBO's digital life in 2016 and how they failed miserably when they needed to be on top of their game...of thrones.

Ep 178: HBO Now goes down in the age of customer service

On Everything is Marketing presented by MLive we tackle what is happening right now in the world of marketing discussing tactics, tools, and strategy while separating the art of what digital marketing is from some of the noise that surrounds what it isn't.

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Ep 178: HBO Now goes down in the age of customer service

Ep 178: HBO Now goes down in the age of customer service