In the fast paced world we live in, we are constantly faced with change in our working lives. Some of us lap it up and thrive on the unknowns and the pace at which we navigate uncharted waters, others are a little more resistant to it.

Change can be frightening for some, and it can be hard work for those who are tasked with making sure everything goes smoothly. And that's where my guest for today's episode comes in...Kirsty McGrath, Managing Director for On-Point Solutions, Microsoft MVP and expert in User Adoption.

I invited Kirsty onto the Intelligent Workplace to discuss how using the right strategy can help to reduce the friction involved with rolling out new technologies and products, which in turn leads to driving lasting user adoption.