Discovery interviews are a universally useful, flexible, and simple method to understand entire user journeys, build personas, and ground all work that follows.

Every successful product is built around a genuine human need. But you don't need to have an experienced researcher by your side to uncover user insights and guide your human-centred product development. Anyone on a team should know the basics and be able to even lead successful research sessions. This is the second episode in a mini-series to introduce you to those essentials.

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Music: Aeronaut by Blue Dot Sessions

Legal notice: Any opinions expressed in this podcast are my own and do not represent those of any present or former employers.