Most coffee companies think onboarding is training.

It's not.

Training teaches employees how to make drinks, run the register, and complete tasks.

Onboarding helps employees become committed to your business, connected to your mission, and excited about their future.

In this episode, we break down a simple 5-part onboarding framework that can be used for baristas, shift leads, managers, and leadership hires.

You'll learn:

• Why onboarding and training are different
• The 5 elements every onboarding process should include
• How to reduce turnover by increasing commitment
• Why relationships matter more than procedures
• How to create a future employees want to stay for

If you're a multi-location coffee shop or roastery owner looking to improve retention and build stronger teams, this episode is for you.

Learn more about Threadbare Coffee Consulting and how we help coffee businesses improve profitability, leadership, and systems.