The Pausecast

Ep. 188: 🎙️ Mastering Conflict with HBR's Amy Gallo


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This Pausecast VIP guest this month is one from the Pause Vault of incredible guests - Author and Expert on Conflict, Amy Gallo.

As a corporate leader, you know conflict is unavoidable. But what if instead of avoiding it, you could master it—using the power of pause, emotional intelligence, and bold leadership? 😌🔥

In this episode, I sit down with 📖 HBR author & workplace conflict expert Amy Gallo to unpack the EQ strategies that high-impact leaders use to turn tension into trust and disagreement into growth.

💡 What You’ll Take Away:
The #1 mistake leaders make in conflict—and how to avoid it 🚫
The pause practice that helps you respond, not react 🧘‍♀️
How to use curiosity as a leadership superpower 🤔
What to do when conflict feels draining & endless
How to challenge with confidence & compassion 🗣️
A simple reframe to turn tension into opportunity 🚀

Conflict doesn’t have to drain you—it can elevate you. Tune in now to learn how to lead with clarity, courage, and connection.

🎧 Listen now & step into your next level of leadership!

📖 About Amy Gallo:
Amy speaks about effective communication, interpersonal dynamics, gender, difficult conversations, and feedback. Her book “Getting Along: How to Work with Anyone (Even Difficult People)” was an Amazon #1 bestseller, shortlisted for the 2023 Thinkers50 Talent award, and a Finalist for the Next Big Idea Club. Amy also writes for the Harvard Business Review and is co-host HBR's Women at Work podcast, another great podcast to check out: https://hbr.org/2018/01/podcast-women-at-work

🚀 Ready to handle conflict like a pro?

Pause, and listen to this eye-opening episode about conflict and emotional intelligence.

#emotionalintelligence #womenleaders #changingwork

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The PausecastBy Rachael O'Meara || The Pausecast

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