In this episode, Karen interviews Gal Rimon, CEO of Centrical. Gal Rimon is the founder and CEO of Centrical, a fast-growing, growth stage SaaS startup that has the mission of putting the frontline employees at the center of business success. By providing a personal guided experience to contact center agents and salespeople, Centrical helps them be engaged, improve their performance, learn and grow. Centrical is trusted by more than 100 large global enterprise organizations, including Yahoo, Microsoft, Verizon, British Telecom, and Coca-cola.

Also, be sure to connect with host Karen Zeigler on LinkedIn, where she talks about the future of leadership - leading by design—using the innovative leadership principles of design thinking to transform the future of how your company works. You can also check out more of her content on her website and Youtube channel.