The DYOJO Podcast Episode 19
Leading yourself first so that you can better lead others with Skylar Lewis, CEO of Superior Restoration (Temecula, CA) and founder of Rise Up Kings.
* Tips for increasing sales while being authentic
* Taking ownership as a leader and making things better
* Transforming your business by transforming your leaders
* Becoming a transparent operation and the return on investment
On The DYOJO Podcast Episode 19, Skylar and Jon discuss the importance of authenticity in sales.
Skylar believes that all entrepreneurs and aspiring professionals should believe they are a marketers at their core and learn to master these skills. Learning how to sell will help a business to survive in any market, even in a downturn. For those who think sales has a negative connotation, Skylar talks about how anyone can ask questions and lead a customer through the sale rather than practicing some of the high pressure tactics that turn so many people off.
Skylar had a series of events that revealed he hadn’t built as much of a tight operation as he had thought and had to do some deep soul searching. Skylar reached out to a coach to help identify his blind spots. While initially he thought the coach would point out the things that were wrong with the team, he started his process with the person in the position of leadership (PIAPOL). As they restructured, Skylar focused on improving his own leadership skills while also taking a hard look at whether they had the right people on the team.
For Superior Restoration the culture became the most important thing and Skylar pivoted to a more purposeful servant leadership style. For their team, running assessments and making hiring decisions based upon culture has been critical to their growth. The hiring process is set up to be in alignment with the company's core values, which follow the acronym C-O-M-E-T which stands for:
Collaborate
Own It
Mindful
Efficiency
Thirst for Learning
Skylar learned that by facing the areas that he needed to address himself as a leader, he was able to own the issues in his organization and then filter that clarity throughout the company.
They also made their company financials fully transparent to the whole company and provided each employee with an aspect of that statement which they are responsible for. Each employee has a line item, tracks it and reports on that number every week with the whole company. There is clarity around the numbers and the financial health of the company and each employee is bonuses quarterly on the performance of the organization.
Thank you for watching this video discussion from The DYOJO between Jon Isaacson, The Intentional Restorer and Skylar Lewis, Superior Restoration. You can listen to The DYOJO Podcast wherever fine podcasts are listened to (Spotify, Apple, Anchor, Google) and you can read more on this topic in Jon's monthly column The Intentional Restorer from Restoration and Remediation (R&R) Magazine.
Superior Restoration https://superiorrestore.com
Rise Up Kings https://www.riseupkings.com
The DYOJO - https://www.thedyojo.com - Leadership development and business coaching for service base entrepreneurs.
The DYOJO Podcast - https://www.thedyojopodcast.com
The Intentional Restorer - https://www.randrmagonline.com
Intro video for The Intentional Restorer created by the talented Ed Cross “The Restoration Lawyer” (guest on The DYOJO Podcast Episode 3)
Music Todays Plan by DJ Freedom
Skylar Shirt - Rise Up Kings
Jon Shirt - Single Speed Screen Printing, Hat - Portland State University