Built to Last Gym Podcast

EP 19: The Only 4 Levers To Grow Your Gym


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In this episode Luka and Andy discuss the only 4 levers for growing your gym. They dive into each lever to share principles, strategies and tactics, as well as what they specifically do at Vigor Ground Fitness and Performance and BCI Sports Performance & Fitness gyms. 


IN THIS EPISODE YOU'LL LEARN:

=> Sell to More People: The classic need for lead generation and conversion, which requires making more offers through more channels more consistently.

=> Increase the Average Dollar Per Sale: Optimizing revenue generated at the initial point of sale through higher pricing tiers and strategically timed upsells.

=> Increase Purchase Frequency: Motivating current clients in the building to buy from you more often via challenges, supplement subscriptions, and apparel.

=> Maximize Retention (Stay Longer): Keeping current clients as long as possible, which acts as a powerful compounding force for exponential business growth.

=> The Power of 10%: Making a minor 10% incremental improvement in each of the four core buckets yields a compound effect that can realistically result in a massive 50% increase in overall revenue.

=> Building a Marketing Calendar: Consistency beats guessing; gym owners must establish a locked-in marketing cadence (e.g., set email schedules, daily social media posts, monthly events, and point-of-sale referral systems).

=> The Ad Follow-Up Bottleneck: Paid ads are a valuable tool, but dumping money into advertising is useless without a relentless, urgent, and human-driven phone call and text follow-up process to cultivate long-term leads.

=> Collateral Branding: Consistent localized ad spend and digital content creation create a multi-touchpoint footprint that drastically drives up local organic Google searches over time.

=> Point-of-Sale Psychology: Capitalizing on the natural dopamine hit a customer experiences when buying allows you to seamlessly offer highly beneficial add-ons like a 3-month nutrition coaching accelerator or foundational supplements.

=> The Short-Term Upgrade Strategy: Spurring purchase frequency by pitching stagnant or plateaued clients on a temporary, high-accountability upgrade (e.g., moving from 1 to 3 semi-private sessions for a 12-week push) highly increases revenue and frequently converts into permanent upgrades.=> The Missing-In-Action (MIA) List: To battle high attrition, gym owners need proactive tracking tracking systems—if a client is in the gym fewer than eight times a month, there is a statistical 50/50 chance they will cancel.

=> Direct Member Reachout (DMR): Intentionally reaching out to clients (or parents of youth athletes) purely for words of affirmation and positive feedback, rather than administrative or payment issues, builds lasting loyalty.

=> The 4-Step Business Evolution: Building a sustainable gym business relies on an ongoing cycle of four major milestones: 1) Make a great product, 2) Learn how to market and sell it, 3) Document the systems, and 4) Hire and build a staff-first team to execute it.


LINKS AND RESOURCES:
Built To Last Gym Mentorship: https://builttolastgym.com/

Built To Last Gym Instagram:  https://www.instagram.com/builttolastgym/

Built To Last Training & Coaching Systems Webinar: https://webinar.builttolastgym.com

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Built to Last Gym PodcastBy Andy McCloy and Luka Hocevar