Today, Brine Hamilton is joined by Joel Lashley, the author of Vistelar’s book titled Confidence in Conflict for Healthcare Professionals. Joel has worked in public safety for over 30 years, including 18 years of service in the health care setting. He also co-developed a program for managing the challenging behaviors of children, adolescents, and adults with autism and other cognitive disabilities for police officers, corrections officers, and healthcare providers.

Their discussion dives into the topic of how good report writing and good training go hand in hand.

Some of the takeaways include:

How under-reporting in healthcare settings leads to less safe environments of care

- The elements of writing a complete report

- Why good training leads to better, timely and more complete reports

- How a well written incident report can be used to justify one actions when questioned by those in authority

- How The Persuasion Sequence can be used as a simple roadmap for writing a great report