The Trades Podcast

Ep 197 Scott Levene - LevCo.io


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In this episode, Jeff and Danny sit down with Scott Levene, Vice President of LevCo, to discuss how a multi-generation family business stays competitive in a rapidly changing home-services and energy landscape.

Scott shares the history of the company, which began in 1980 and has grown from fuel delivery into a full-service provider of HVAC, heating oil, propane, and home comfort solutions. The discussion focuses on preserving company culture, leading through generational transitions, and using technology to create better customer experiences.

The incredible journey of LevCo, from its early beginnings as a coal and fuel company to becoming a modern provider of HVAC, heating oil, propane, indoor comfort, and energy services across Connecticut. With deep family values at the center, Scott explains how three generations of leadership have shaped a culture built on accountability, customer trust, and long-term relationships.

The conversation also dives into the future of the trades, where AI, automation, and smarter service systems are changing how companies operate. Scott offers insight into how LevCo is embracing technology without losing the personal connection that makes family businesses special.

 

Key themes include:

  • The power of family-owned leadership in the trades
  • Building a culture that spans three generations
  • Adapting HVAC and fuel delivery operations to market shifts
  • How AI and automation improve dispatching, communication, and service
  • Why customer trust remains the most valuable business asset
  • Preparing the next generation of leaders inside a legacy business
  • Resources and Mentions
    • LevCo
      https://levco.io
    • What You Will Learn
      • How family-owned trades businesses scale without losing culture
      • Why generational leadership can be a competitive advantage
      • How AI is reshaping service and dispatch operations
      • The role of trust in HVAC and fuel delivery customer relationships
      • How to future-proof a legacy business
      • Chapters

        00:00 Introduction to Lefco and Scott's Background

        02:59 Navigating Challenges During COVID-19

        06:33 Company Culture and Employee Retention Strategies

        09:36 Recruitment and Training Practices at Lefco

        12:22 The Importance of Customer Service in Business

        15:04 Family Legacy and Multi-Generational Business

        17:54 Scott's Transition from Soccer to Business Leadership

        26:04 The Influence of Sports on Work Ethic

        29:57 Business Development and Continuous Improvement

        33:28 Leveraging AI in the HVAC Industry

        36:54 Advice for Aspiring HVAC Professionals

        40:43 The Importance of Self-Motivation in Trades

        44:31 Future Growth and Diversification Strategies

        About The Trades Podcast

        Website
        https://www.thetradespodcast.com

        Hosted by
        Jeff Mudd and Danny Torres

        The Trades Podcast features real conversations with business owners, trades leaders, and industry innovators making an impact in the skilled trades community.

         

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        The Trades PodcastBy Jeff Mudd, Danny Torres

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