What does it take to grow a third-generation family business while staying ahead of industry disruption, technology, and customer expectations?

In this episode of The Trades Podcast, hosts Jeff Mudd and Danny Torres sit down with Scott Levene, Vice President of LevCo, to explore how a family-owned HVAC, heating oil, propane, and home comfort company has successfully evolved across generations.

Scott shares the LevCo story, from its roots as a local fuel company to becoming one of Connecticut’s trusted names in HVAC, propane delivery, heating oil, equipment installation, and 24/7 emergency service. He also breaks down how AI, automation, dispatch systems, and customer communication tools are helping legacy trades businesses stay modern without losing their family-first culture.

If you are building a family-run trades business, planning succession, or leading the next generation inside a legacy company, this is an episode you need to watch and share.

🔗 Learn More About LevCo

🌐 Website: LevCo Official Website
🔥 HVAC, Propane, Heating Oil & Equipment Installation: LevCo Services
📍 Service Areas: Fairfield County + New Haven County

📞 Contact LevCo

📍 Address
55 Merritt Blvd
Trumbull, CT 06611

📞 Phone
(203) 533-8249

🕒 Emergency Service
24/7 HVAC, Fuel Oil, and Propane Support

🎙 Episode Highlights

• Leading a third-generation family business
• Scaling without losing company culture
• How LevCo uses AI and automation
• The future of HVAC and fuel delivery
• Training and developing next-generation leaders
• Why family businesses still win on trust and service
• Preserving legacy while embracing innovation

Chapters

• 00:00 Introduction to Lefco and Scott's Background
• 02:59 Navigating Challenges During COVID-19
• 06:33 Company Culture and Employee Retention Strategies
• 09:36 Recruitment and Training Practices at Lefco
• 12:22 The Importance of Customer Service in Business
• 15:04 Family Legacy and Multi-Generational Business
• 17:54 Scott's Transition from Soccer to Business Leadership
• 26:04 The Influence of Sports on Work Ethic
• 29:57 Business Development and Continuous Improvement
• 33:28 Leveraging AI in the HVAC Industry
• 36:54 Advice for Aspiring HVAC Professionals
• 40:43 The Importance of Self-Motivation in Trades
• 44:31 Future Growth and Diversification Strategies

💡 Family Business Owner Call-To-Action

If your company is built on family values, legacy leadership, and long-term trust, this episode is for you.

👉 Share this episode with your leadership team, your children, your business partners, or anyone preparing to take over the family business.

The future of the trades belongs to companies that can preserve their roots while adapting to change.

🎧 About The Trades Podcast

Hosted by Jeff Mudd and Danny Torres
Real conversations with contractors, founders, coaches, and innovators shaping the future of the trades.

🌐 https://www.thetradespodcast.com