In this episode, Jeff and Danny sit down with Jason Napolski, CEO of A-Tex Pest Management, to discuss how a locally owned pest control company continues to grow while maintaining a strong hometown approach to customer care.

Jason explains how A-Tex focuses on customized pest solutions, ongoing technician training, and creating systems that allow the business to scale without sacrificing service quality. The discussion also explores leadership, employee development, and the importance of staying adaptable in a changing marketplace.

• Building a trusted service brand in a competitive industry
• Why technician education and training matter
• The role of culture in retaining strong employees
• Adapting pest management businesses to new technology
• How local ownership strengthens customer relationships
• Creating long-term growth through consistency and accountability

Resources and Mentions

• A-Tex Pest Management
  https://www.atexpest.com/
• The Trades Podcast
  https://www.thetradespodcast.com

What You Will Learn

• How strong customer service builds long-term trust
• Why employee training drives business success
• The importance of culture in service industries
• How leadership impacts growth and reputation
• Ways technology is shaping pest management operations

Keywords

A-Tex Pest Management, Jason Napolski, pest control business, pest management leadership, service business growth, customer service culture, technician training, local pest control company, trades entrepreneurship, Austin pest control, team development, home services leadership

Contributors

Jason Napolski, Jeff Mudd, Danny Torres, The Trades Podcast Production Team, A-Tex Pest Management