On this episode, we sit down with Katelyn Cadoff from the Services team where we discuss Cisco CX (Customer Experience) and the breadth of services options from Cisco. From adoption to implementation, we learn how the CX "Racetrack" is used and where customers can benefit the most from what the CX team has to offer.

Links

Cisco CX Overview: https://www.cisco.com/c/en/us/services/overview.html

Managed Security: https://www.cisco.com/c/en/us/products/security/managed-services.html

Incident Response Retainer: https://www.cisco.com/c/en/us/products/security/sas-incident-response.html

Business Critical Services: https://discover.cisco.com/en/us/services/guide/businesscriticalservices

Total Care Portal: https://www.cisco.com/web/smartservices/sntc.html