In this episode Nat talks about how front end employees are what set the tone for a business and the customer experience. Without customers there are no pay checks, which is why it's crucial you train your team properly and to the standards you want held inside your company. Discover: * Front end employees represent your business * Customers will leave from bad experiences * Have high standards and hold the line * The uncomfortable truth about team Join our FREE Copywriting Community here: https://www.facebook.com/groups/copywritingforfitpros If you are looking to hire trained Chat Specialist teams to sell your program over chat or book qualified sales calls, apply through our website and setup a call to see if we can help you. Apply here: https://apply.thevirtualassistants.co/start Instagram: @natashastorm_ Facebook: https://www.facebook.com/natashastarcheski If you are an online coach or consultant that is looking to organically grow your network on Facebook but don't have the time to manually add, engage, and send messages check out YunaPro. This software was created to help coaches complete all their daily lead generation activities on Facebook in only 28 mins and adheres to all the resections and community guidelines. YunaPro: https://bit.ly/3573BrO