Italy is famous for its charm, warmth, and hospitality — but when it comes to customer service, the experience isn’t always dolce. In this episode of Voices of Italy, we dive into one of the country’s most misunderstood and rarely discussed cultural quirks: Italian-style service. Why do some waiters act like you’re interrupting their day? […]

The post Ep. 21 | Customer (Dis)Service: The Grumpy Side of La Dolce Vita first appeared on Voices of Italy Podcast.