In this edition of NAEMT Radio Rob Lawrence, NAEMT Member and Lighthouse Leadership Mentor talks to Matt Philbrick, Manager GMR Life Global Medical Response, Shannon Watson, Regional Practice Administrator, BJC Corporate Health and Nicholas Mutter B.S., NRP, Boston EMS. Discussions center on ways to introduce and maintain a culture of workforce engagement and collectively they develop a set of strategies and suggestions to help organizations achieve this.

Topics discussed include:

Authenticity

Great quotes from the show:

“Conversations are the superpower of really effective and good leaders.”

“People don’t know what you say until the know that you care.”

“Leadership is action, not a position.”

“You are what you give your attention to”

Resources:

How to Improve Employee Engagement in the Workplace - Gallup

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