In this episode, Amar Kotak interviews Carl Raven, Director of Issuer Technology Enablers at Visa. Carl has over 12 years of experience in the payments industry and is an expert in issuer processing.

The episode discusses the changing landscape of the card industry over the past 12 years, with a shift from cost-driven decisions to a focus on technology and services. Carl highlights the importance of program managers and orchestration layers in providing a holistic set of services under a single contract, reducing complexity and costs for fintechs. He emphasizes the need for fintechs and established businesses to keep up with customer demand and the role of tech partners in helping them do so. The episode also explores Visa's role as an enabler and gatekeeper of payments, providing infrastructure and support to its members and partners.

What to Expect:

1. Insights into the changing trends in the card industry and the importance of technology and services over cost.
2. The value of program managers and orchestration layers in simplifying the launch of card programs and reducing costs for fintechs.
3. The role of Visa as an enabler and its commitment to providing value and support to its partners.
4. The importance of time to market and customer experience in launching successful card programs.
5. The future of the ecosystem and the potential for more program managers and orchestration layers to enter the market.