Change is a given in life and in business. The nature and scope of each type of change, as well as how the people affected by it respond, determines whether it is an obstacle to growth or an opportunity. The most obvious example of this playing out today is the embrace (or avoidance) of AI. Some people are diving in head first while others wait to be forced, and the early ROI is starting to create an advantage to those open to new possibilities.

In this episode of the #LoveProcurement podcast host Vishal Patel welcomes Joel Andersson to the show. Joel is the Process development and digitalization project leader for indirect procurement at IKEA. He has built his career at the company, first dedicated to direct spend management and then transitioning to focus on indirect spend, specifically professional services, digitization, and process development.

During the conversation, Joel and Vishal discuss:

• The differences he has experienced between direct and indirect spend management
• How advancements in digitization have affected demand and fulfillment in corporate professional services
• Ways that digital advancement is helping procurement achieve their ambitions - and set new objectives