Mickey Thomas serves as Senior VP of Customer Care & Inside Sales at Arrow Exterminators. Last year Arrow Exterminators employed 2,000 team members and brought in $300 million in revenue. Mickey has been a part of the Arrow Exterminators team for almost 15 years and when she started they had 42 service centers. They now have 155…talk about growth. Rusty met Mickey through the Executive Leadership Program for NPMA and today she made the trip to Auburn, Alabama to discuss all things pest control & business. The two discuss career development, culture, customer care, and so much more. Mickey definitely brings high energy in today's episode, and is our first ever guest to have a 2 part series. You won't want to miss this! Stay tuned for Part Two.