Join Vistelar in exploring how verbal strategies and presence can prevent conflict before it starts. Discover why your voice is one of your most powerful tools for staying safe in healthcare environments.

Learn how tone, pacing, and volume affect patient interactions, master word choice strategies that naturally de-escalate tense situations, and understand how to acknowledge emotions before providing information.

Key topics include delivering difficult news, setting boundaries while maintaining rapport, handling uncertainty with confidence, and adapting communication for diverse backgrounds.

Note: This podcast uses synthetic voices to share training and communication strategies developed by Vistelar.