Throughout her career, Heather Lockett has worked in the hospitality field, most notably as a server at The Ritz-Carlton, Boston. Heather shared her experience of seeing the art of communication and rhetoric evolve over 30 years. Throughout the episode, Heather and Sebas discuss the changes in communication between 1980 and 2023, and how this will rhetoric will continue to change. Please leave us a review and follow us on social media for updates on future podcast episodes if you enjoyed this episode. Instagram: @thesebasperspective Tiktok: @thesebasperspective