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July 02, 2025

Ep 222: Communication as Persuasion in Procurement & Beyond feat. Liz Milan

20 minutes

Communication is a complex craft. It involves speaking clearly and with a consistent message, actively listening to see how the message is received, and - the ultimate test - if we are communicating to persuade, watching to see if that message has the desired motivating effect.

In this episode of The Sourcing Hero podcast, Host Kelly Barner welcomes Liz Milan. Liz is a former procurement executive and adjunct at the University of Portland Pamplin Business School where she teaches a course on Negotiation and Persuasion. She is currently doing board work for Open Adoption and Family Services.

Liz speaks about why persuasive communication is so critical for procurement:

Never forgetting the bigger picture dynamics that may be at play when making recommendations about supplier contracts

Creating opportunities to learn as much as possible from the sales side of the business

The sacrifice that may be required of anyone who aspires to hero status

Links:

Liz Milan on LinkedIn

...more