Dr. Bauer continues his conversations with another 2024 4Es Award recipients for Exceeding Expectations. On this episode is another unsung hero working behind the scenes to keep everything running in the world of technology. Ms. Vivan Cao is our Desktop and Device Specialist who has been with the NPSD for over 17 years. We find out Vivian's Local Eats and Small Wins, as well as her amazing journey from Vietnam to Lansdale.