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Welcome to Episode 23 of The Customer Service Gold Dust Podcast.
In this episode, Gavin is joined by CX Commercial Director, Chloe Woolger.
Chloe helps organisations understand what Customer Experience best practice should look like through the use of platforms - and following up to make sure it is actually acted upon.
We hear her talk about the importance of a CX vision throughout the whole company; why the role of women in tech will only continue to grow in importance, despite the present challenges; and how the pandemic may have changed expectations of a more balanced work-life for the better.
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You can find Chloe online at:https://www.linkedin.com/in/chloe-woolger-connect/https://twitter.com/chloewoolger
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This podcast is hosted by Gavin Scott, an inspirational and entertaining Professional Speaker, facilitator and trainer using business success, sports experience and a genuine ability to win people over to deliver key messages.
To get in-touch with Gavin find him online or on Social Media at:
https://gavinscott.me/
https://www.linkedin.com/in/gavinscottltd/
Welcome to Episode 23 of The Customer Service Gold Dust Podcast.
In this episode, Gavin is joined by CX Commercial Director, Chloe Woolger.
Chloe helps organisations understand what Customer Experience best practice should look like through the use of platforms - and following up to make sure it is actually acted upon.
We hear her talk about the importance of a CX vision throughout the whole company; why the role of women in tech will only continue to grow in importance, despite the present challenges; and how the pandemic may have changed expectations of a more balanced work-life for the better.
------
You can find Chloe online at:https://www.linkedin.com/in/chloe-woolger-connect/https://twitter.com/chloewoolger
------
This podcast is hosted by Gavin Scott, an inspirational and entertaining Professional Speaker, facilitator and trainer using business success, sports experience and a genuine ability to win people over to deliver key messages.
To get in-touch with Gavin find him online or on Social Media at:
https://gavinscott.me/
https://www.linkedin.com/in/gavinscottltd/