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Ep. 23 – You can’t break silos, but you can connect them w/ Jael Schultz and Audrey Hamoy
In this episode, we hear from Audrey Hamoy and Jael Schultz from American Express.
Noz engages in an in-depth discussion with Audrey and Jael, content strategy professionals navigating the complex terrain of cross-channel consistency. They unpack the challenges and share the strategies they have employed to create a seamless communication experience across various channels.
They discuss the importance of consistency in communication, documenting processes, collaborative efforts, and how to kickstart your journey to better omnichannel communication.
What you will learn:
- How to master the art of cross-channel communication consistency
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By Omnichannel by OmnichannelX
5
11 ratings
In this episode, we hear from Audrey Hamoy and Jael Schultz from American Express.
Noz engages in an in-depth discussion with Audrey and Jael, content strategy professionals navigating the complex terrain of cross-channel consistency. They unpack the challenges and share the strategies they have employed to create a seamless communication experience across various channels.
They discuss the importance of consistency in communication, documenting processes, collaborative efforts, and how to kickstart your journey to better omnichannel communication.
What you will learn:
- How to master the art of cross-channel communication consistency