John Kleeman is joined by assessment luminary, Linda Anguish, SPHR, Director of Accreditation Services at the Institute for Credentialing Excellence (ICE). She is responsible for the accreditation programs at ICE including the NCCA, ACAP and ICE’s newest accreditation program for ISO 17024 compliance. Linda shares how she got into assessment and credentialing and discusses the advantages of credentialing, the ICE certification program, diversity and the future of certification.