This week, Kristen Hayer reviews:<ul><li><a href='https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/0071771328/ref=sr_1_1?dchild=1&gclid=CjwKCAiAudD_BRBXEiwAudakXz2UK5fs2GGEZfMCxGr-qT15oS0avIS6IBMuTPs64z77QRX77eSGHxoCg2wQAvD_BwE&hvadid=241926391625&hvdev=c&hvlocphy=9001867&hvnetw=g&hvqmt=e&hvrand=6716669201678559934&hvtargid=kwd-6742378241&hydadcr=22562_10346325&keywords=crucial+conversations%27&qid=1609880304&s=books&sr=1-1&tag=googhydr-20'>Chapters 9-11 of Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler</a></li></ul>For the next few weeks, Kristen will be reviewing articles and we will begin the next book soon. Next week, she will announce which book she will be reading next. While she has some books in mind for the rest of the season, she'd love suggestions as well. Email kristen@thesuccessleague.io

This week, Kristen Hayer reviews:Chapters 9-11 of Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan and Al SwitzlerFor the next few weeks, Kristen will be reviewing articles and we will begin the next book soon. Next week, she will announce which book she will be reading next. While she has some books in mind for the rest of the season, she'd love suggestions as well. Email kristen@thesuccessleague.io

This week, Kristen Hayer reviews:<ul><li><a href="https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/0071771328/ref=sr_1_1?dchild=1&amp;gclid=CjwKCAiAudD_BRBXEiwAudakXz2UK5fs2GGEZfMCxGr-qT15oS0avIS6IBMuTPs64z77QRX77eSGHxoCg2wQAvD_BwE&amp;hvadid=241926391625&amp;hvdev=c&amp;hvlocphy=9001867&amp;hvnetw=g&amp;hvqmt=e&amp;hvrand=6716669201678559934&amp;hvtargid=kwd-6742378241&amp;hydadcr=22562_10346325&amp;keywords=crucial+conversations%27&amp;qid=1609880304&amp;s=books&amp;sr=1-1&amp;tag=googhydr-20" rel="noopener noreferrer">Chapters 9-11 of Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler</a></li></ul>For the next few weeks, Kristen will be reviewing articles and we will begin the next book soon. Next week, she will announce which book she will be reading next. While she has some books in mind for the rest of the season, she'd love suggestions as well. Email kristen@thesuccessleague.io

Ep. 24 - Crucial Conversations Ch. 9-11

Brought to you by The Success League, this podcast focuses on books, articles and other resources for customer success. Host Kristen Hayer will be reviewing each book and article, and giving you an honest assessment of whether or not it is worth your time. There is so much customer success content out there. This podcast designed to help you cut through the clutter, and give you outside ideas on leadership that will support your customer success career.

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Ep. 24 - Crucial Conversations Ch. 9-11

Ep. 24 - Crucial Conversations Ch. 9-11