Effective Communication and Managing vs. Leading

The importance of effective Communication both up and down the CoC

-  Building Trust, Loyalty, and Commitment

-  Active Listening vs. Passive Listening

-  Empathy vs. Sympathy

Managing vs. Leading

-  Proper delegation and developing those you lead

-  Task, Conditions, Standards

-  Understanding critical timelines and staying ahead of the fast moving train

-  Setting your organization up for success