Welcome to Episode 25 of The Customer Service Gold Dust Podcast.

In this episode, Gavin is joined by Customer Experience Leader, Merete Medle.

Merete is the Customer Experience Director of Foodback and has vast experience within the field.

We hear her talk about the importance of CX being kept simple and not neglecting the basics; why diversity will only continue to grow in importance, despite the present challenges; what her early experiences as a DJ taught her; and why customer service shouldn't be placed in the second row.

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You can find Merete online at: https://www.linkedin.com/in/meretemedle/

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This podcast is hosted by Gavin Scott, an inspirational and entertaining Professional Speaker, facilitator and trainer using business success, sports experience and a genuine ability to win people over to deliver key messages.

To get in-touch with Gavin find him online or on Social Media at:

https://gavinscott.me/
https://www.linkedin.com/in/gavinscottltd/