Welcome to Episode 27 of The Customer Service Gold Dust Podcast.

In this episode, Gavin focuses on customer service mindsets for success.

80% of success is down to mindset - only 20% is down to skill. Often it comes down to having a negative, problem-based mindset versus a positive, solution-based one. Choosing to be "world-class" is an underlying principle that will always stand you in good stead.

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This podcast is hosted by Gavin Scott, an inspirational and entertaining Professional Speaker, facilitator and trainer using business success, sports experience and a genuine ability to win people over to deliver key messages.

To get in-touch with Gavin find him online or on Social Media at:

https://gavinscott.me/
https://www.linkedin.com/in/gavinscottltd/