Conflict is inevitable in healthcare—but what happens after the crisis is just as important as what happens during it. In this episode of Confidence in Conflict, Marcus (former healthcare security director) and Natalie (nurse practitioner and clinical team leader) tackle one of the most overlooked yet essential skills in healthcare: post-incident recovery.

Through candid discussion and actionable guidance, they break down how recovery practices—both individual and organizational—protect emotional well-being, improve team dynamics, and build long-term resilience in high-stress environments.