In this episode of "Sorry We're Closed," Pat goes solo and takes the opportunity to dive deeper into the introduction of his newsletter, discussing his current focus on his hospitality businesses, particularly the waiting room cocktail lounge. He shares insights on launching creative promotions, like the popular $5 espresso martini tree, and how it's driving customer engagement. Pat also reflects on his future pivot from hospitality to real estate investment, detailing his strategy with Section 8 housing and the challenges of scaling in the hospitality industry. He finishes the episode by recommending the book Predictably Irrational and its insights into human decision-making.

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00:15 – Pat introduces the episode, going solo today.

03:33 – Discussion on the hospitality industry and busy season.

08:22 – Launch of the $5 espresso martini tree promotion.

12:45 – How TikTok drove massive customer engagement.

16:35 – Pat’s thoughts on customer loyalty and upselling strategies.

23:21 – Transition from hospitality to real estate investments.

29:50 – Pat explains the benefits of Section 8 housing investments.

33:20 – Book recommendation: Predictably Irrational and its impact on business decisions.