In this episode of Policy Outsider, Rockefeller Institute Fellows and members of the Institute's award winning Stories from Sullivan research team Patricia Strach, Katie Zuber, and Elizabeth Pérez-Chiqués discuss what has happened to substance-use treatment access and effectiveness during COVID-19. The episode presents audio clips from interviews conducted by the researchers with treatment providers and workers on the frontline followed by discussions of the researchers' impressions and findings. The episode also features an introduction by State University of New York Chancellor and former Rockefeller Institute President Jim Malatras who provides background on the Institute’s opioid crisis research which began during his time as president.