LifeLine 911

Ep 29 - The Basics of Training at a Emergency Communications Center


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Learning any new skill is often a challenge, especially when that requires calm nerves, quick thinking, and building a deep knowledge of protocols. These are all in and of themselves challenges, but adding on the fact that knowing that your actions or inactions might cost a life adds entirely more weight to it. How can communications trainers overcome these obstacles and help their trainees achieve success in this field? Join your host Erica as we discuss methods and principals which trainers can apply in their everyday training.

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LifeLine 911By LifeLine