This episode of Conversations w/ Conversocial is special. Shane is joined by Google's Cathy Pearl for a live recording where they take a deep dive into the topic of Compassionate Conversational Experiences.

To say conversation design is a passion of Cathy’s is an understatement. She built her first chatbot before chatbots were even a thing - 1984 to be precise -  and now uses her wealth of knowledge to help people make the best conversational experiences possible.

Topics include:

- Best Practices for Designing Conversations 

- Conversational Design Frameworks and Examples 

- How to Launch a New Chatbot

This podcast is brought to you by Conversocial - conversocial.com