Auctions! How to buy, how to sell, what is it worth? These are the questions you’d ask if you’re a customer of Salcedo Auctions. In this very first interview of Customer Experience Obsession, Agnes Gervacio is joined by VIctor Silvino, Managing Director of Salcedo Auctions where they talk about his experiences on customer service and how he keeps customer satisfaction in the country's only auction house that specializes in fine art, jewelry, decorative arts, and collectible accessories by leading local and international artists and artisans.

Learn how they adapted their services during the pandemic and Victor's key takeaways on customer experience in this episode of My Digital Impact.