Tune in to hear Chip Neidigh, CEO and Founder of Kairos, an executive coaching firm, explain how to address and change employee behaviors at their root. Instead of coercing behaviors that will eventually fade, Chip explains what steps you can take to drive lasting transformation in your customer service organization.

Ep. 3: How Leaders Can Transform Employee Behaviors for a Better CX (with Chip Neidigh)

C-Suite leaders and customer experience experts explain how prioritizing frontline employees leads to higher productivity, better customer service, and more revenue.

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Ep. 3: How Leaders Can Transform Employee Behaviors for a Better CX (with Chip Neidigh)

Ep. 3: How Leaders Can Transform Employee Behaviors for a Better CX (with Chip Neidigh)