Let's have a look at Customer Need number 2. Here you'll learn how to really get your customers' attention by injecting some simple ideas and actively letting them know they matter to your business.

With genuine examples and fresh ideas, you can absolutely nail your customer experience.

Let's have a look at Customer Need number 2. Here you'll learn how to really get your customers' attention by injecting some simple ideas and actively letting them know they matter to your business. With genuine examples and fresh ideas, you can absolutely nail your customer experience.

Ep #3 - Right Now Need 3: Do I matter to you?

Mastering customer experience and employee engagement can be incredibly frustrating for many businesses.

In this series, Emotional Intelligence expert and founder of Business EQ Ltd, Tracey Finlay, gets frank about what many businesses and business leaders are getting wrong when it comes to engaging both staff and customers. 

Here you'll learn how it's possible to influence customer and staff engagement and overcome frustrations by understanding what really motivates people.

It's all about the win-win.

Business

Mastering customer experience and employee engagement can be incredibly frustrating for many businesses. In this series, Emotional Intelligence expert and founder of Business EQ Ltd, Tracey Finlay, gets frank about what many businesses and business leaders are getting wrong when it comes to engaging both staff and customers. Here you'll learn how it's possible to influence customer and staff engagement and overcome frustrations by understanding what really motivates people. It's all about the win-win.

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Ep #3 - Right Now Need 3: Do I matter to you?

Ep #3 - Right Now Need 3: Do I matter to you?