In this episode, Nino and guest Lorelei Lingard share stories of creativity and curiosity as they explore the importance of language and rhetoric in hospitals and other medical settings. At the Schulich School of Medicine & Dentistry and Western's Faculty of Education, Lorelei examines how health care teams talk and how communication patterns influence patient safety. Lorelei is the Founding Director and Senior Scientist at Western's Centre for Education Research & Innovation.